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Commerce · customers · local operations

Run your commerce and local operations from one connected system.

Firebird Core brings storefront, customers, marketing, fulfilment and multi-location operations together for retailers, restaurants and local businesses.

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CURRENT POSCova integration available for supported cannabis retail workflows
POS

Connected retail system.

connection
Commerce

Your brand, products and customer checkout.

01 · storefront
Operations

One queue for fulfilment, catalogue and inventory.

Order #8412Ready
02 · store operations
Customers

Profiles, consent, CRM and loyalty.

03 · relationship
Delivery

Dispatch, drivers and live tracking.

04 · delivery
Multi-location

Central visibility across the network.

05 · oversight
The operating gap

Your point of sale is one part of the customer experience.

A sale is only one moment in a local business. Customers discover, order, return, earn rewards and expect fulfilment. Staff need a clear operational view, while leaders need context across locations.

Firebird Core connects those handoffs and works alongside the systems already central to the business.

One order · the whole system

Follow a single order through the platform.

18:42OrderedCustomer checkout creates one order record.Commerce
18:43ConfirmedThe store queue receives the same order without re-keying.Operations
18:46AssignedDelivery works from the order's current fulfilment state.Delivery
19:12DeliveredTracking closes and the customer sees the final status.Delivery + Commerce
19:12CountedRevenue and loyalty update from that same completed order.Customers + Multi-location
Store · inventoryDemo data
Blue Dream 3.5g24 unitsAvailable
CBD Softgels 30ct6 unitsLow stock
Live Resin 1g—Unknown
Mango Gummies 10pk0 unitsOut of stock
Pre-roll Variety 5pk12 unitsAvailable
Store · operational truth

Inventory that tells you when it doesn’t know.

Unknown is not zero. Firebird preserves the distinction between a known empty shelf and a sync state that cannot be trusted, then keeps uncertain products away from customer checkout until the data is safe.

Explore store operations
Multi-location · central operations

One store or twenty. One operating picture.

See which locations need attention, compare supported performance signals and move into the store context that needs action without losing the network view.

Explore multi-location
Multi-location · stores ranked by attentionDemo data
OshawaOnlineHealthy
WhitbyOnlineHealthy
AjaxAttentionDegraded
BowmanvilleOfflineOnboarding
POS connections

Work with the systems your team already uses.

Connect product and inventory information with customer commerce and operational workflows. Sync uncertainty is visible instead of hidden.

Cova is the current POS integration for supported cannabis retail workflows. Other POS providers are not represented as live.

Explore POS integrations
POSProducts, prices and inventory signalsConnection
Firebird CoreAvailability, operations and degraded-state controlsConnected surfaces
Retail teamReviews exceptions and takes deliberate actionHuman approval
Trust and compliance

Controls, not badges.

Tenant separationStore-scoped access controls keep business records inside the correct operating context.
Role scopingStaff capabilities are limited by role and operational responsibility.
Audit loggingSensitive operational changes create dated records for review and investigation.
Inventory safetyUnknown inventory stays visibly unknown; the storefront fails closed instead of presenting a confident zero or stale quantity.
IdempotencyCritical order and integration paths use duplicate-safety controls where the same request may arrive twice.
What we do not claimNo SOC 2, ISO or “bank-grade” badge. We explain the controls that are actually implemented.

Connected fulfilment

One order state shared across customer and operator views.

Clear inventory states

Available, low, unknown and out-of-stock stay distinct.

One customer record

Order history, consent and loyalty remain connected.

Operational visibility

Exceptions are visible instead of hidden behind an all-green dashboard.

Straightforward pricing

Start with a clear setup and a per-location subscription.

See full pricing
Implementation$2,500 one-time
Standard$599/month/location
Founding Partner · first 12 months$499/month/location, then standard rate
Multi-location / enterpriseCustom

Your standard storefront is included in implementation. Custom work is scoped separately.

Made for local commerce

One connected way to serve your customers.

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